Scope
This policy applies to Knoetic employees and contractors, any agency or vendor acting on our behalf, and any partner or customer of Knoetic.
Who we email
We send email only to people who have a direct relationship with Knoetic: customers and their authorized users, members of CPOHQ, individuals who have requested information from us, and specific individuals contacted one-to-one by a named Knoetic employee. We do not use purchased, rented, or harvested lists.
Requirements
Every bulk or marketing message from Knoetic identifies the sender, contains a valid reply address, carries a working unsubscribe link, and is sent only from systems Knoetic operates and authenticates with SPF, DKIM, and DMARC. Unsubscribe requests are honored within ten business days.
Third parties
No affiliate, partner, or vendor is authorized to promote knoetic.com by email. Any party found doing so will have its relationship with Knoetic terminated.
Reporting
If you receive an unsolicited email that promotes knoetic.com or appears to come from Knoetic, forward it with full headers to success@knoetic.com. We investigate every report.
Changes
We may update this policy at any time by posting a revised version at this URL.